Technical Support

 

How do I activate my account?
How will I know when I have an account with you?
I have an upload file section, what do I do with this? What documents do I need to upload here?
I need to add or change my account information. How do I get back to the place where I need to make the changes?
I remember my username but forgot my password.
My account is locked and it says to contact HR department, can you help me out?
My username and password worked in the past but does not work anymore.
What can I do in my account?
What is in my Employee Information Section?
What is the requirement for my password in the system?
Where can I get a copy or view company polices/flyers?
Who can use the message center in my account?
Will I get notifications of changes made on my account?
Can I request time off, clock in, and/or view my paychecks in this system?
Can you link a large document to a form?
Do I have to approve each form/signature submitted?
How can I get my own copy of my form?
How do I close an eVerify case?
How do I have access to our employees filled out forms?
How do I pre-populate a form?
How do I search for an employee?
How do I update our form to the new version?
How will it display if eVerify is complete?
I am having trouble viewing a form in PDF format.
I am having trouble viewing a form in PDF format.
I have details that I need to enter for each employee prior to them seeing the questions, how can I do that?
I need to add or change information on a form that I've already submitted.
Is there a way for the system to auto-assign a division or form to HR Staff?
My form is not complete but ExactHire Employee Onboarding Central says that I can submit it. What should I do?
Standard Tax forms?
Testing Merge Fields
What if I need a third parties signature on a form (like a parent or drug screening agent)?
What is a mark up call?
What is E-Verify?
What is included within each of the signatures on each form?
What reporting options do I have to extract data?
Where can I get a copy or view company polices/flyers?
Can I request time off, clock in, and/or view my paychecks in this system?
Can I view a copy of the Employee Disclaimer?
Can you link a large document to a form?
Do I have to approve each form/signature submitted?
How do I close an eVerify case?
How do I edit the text that my employees see?
How do I have access to our employees filled out forms?
How do I initiate eVerify?
How do I pre-populate a form?
How do I update our form to the new version?
How will I know when I have an account with you?
How will it display if eVerify is complete?
How will it display if eVerify is complete?
I am having trouble viewing a form in PDF format.
I have a question about something that is not listed above.
I have an upload file section, what do I do with this? What documents do I need to upload here?
I have details that I need to enter for each employee prior to them seeing the questions, how can I do that?
I have questions about my current forms, benefits, or requirements.
Is there a way for the system to auto-assign a division or form to HR Staff?
Is your software PCI compliant?
My account is locked and it says to contact HR department, can you help me out?
Standard Tax forms?
What browsers do you support?
What can I do in my account?
What if I need a third parties signature on a form (like a parent or drug screening agent)?
What is a mark up call?
What is E-Verify?
What is in my Employee Information Section?
What is included within each of the signatures on each form?
What is the Message Center?
What is the requirement for my password in the system?
What reporting options do I have to extract data?
Where can I get a copy or view company polices/flyers?
Who can I speak with about questions I have on my new hire paperwork?
Who can use the message center in my account?
Will I get notifications of changes made on my account?